Tag Archives: ethics

Practical Guidelines for Communicating Ethically at Work

1 Reply

by Dr. Laura Hills, President, Blue Pencil Institute (www.bluepencilinstitute.com)

Practicing ethicalshutterstock_9551143 communication at work isn’t always the easiest way to live. Often, you’ll find it easier to say nothing rather than to tell the truth. However, ethical communication means being truthful and upfront and saying what needs to be said, even when that’s difficult. Fabricating false information is clearly unethical, but so, too, is exaggerating or omitting important information that others need to know.

Ethical communication expresses care and respect for others. Everyone in your workplace deserves to be respected, regardless of the individual’s job, socioeconomic status, gender, race, age, or other characteristics. Communicate with others in ways that demonstrate that respect. And, don’t tolerate communication from others that degrades individuals and humanity through the expression of intolerance and hatred.

Career professionals who practice ethical communication also support others as they share information, opinions, and feelings. Be a person who supports diversity of perspective and freedom of expression in your workplace. Believe wholeheartedly that unethical communication threatens the well-being of others and the integrity of all communication in your workplace. Be a thoughtful listener and keep an open mind to those around you.

Badmouthing your employer or colleagues is unethical communication. Even after work hours, you need to be very careful about what you say about your employer and to whom. Avoid negative communication about your workplace in a public place where your conversation may be overheard. The most ethical behavior is to keep your thoughts to yourself or to address important matters directly with the individuals involved, at appropriate times, in an appropriate place, and in appropriate ways.

Finally, a career professional who communicates ethically maintains confidentiality. Once you’ve agreed to work in your profession or your place of business, you’ve also agreed to abide by certain policies and procedures for maintaining confidentiality. Breaching these rules, except with prior and appropriate permission and under very special circumstances, is unethical communication and carries with it severe consequences. You have an ethical duty not only to keep things confidential by not sharing them wrongfully, but also, to safeguard confidentiality by making sure you’re not overheard and by keeping documents from wandering eyes.  Be careful when handling confidential documents or computer files to ensure that others without need don’t have access to the information. Close doors, keep your voice low, and do whatever else you must do to ensure confidentiality.

Answer These 12 Questions to Decide If Something is Ethical

Leave a reply

shutterstock_6308023At some point in your professional or personal life, you may face a difficult challenge and wonder whether what you are considering to do or not do is ethical. It can be very difficult to balance multiple points of view and competing demands to come up with an ethical decision. And, in life, we often find ourselves in an ethical gray zone or feel that no one answer is clearly the most ethical.

Below is a set of 12 questions you can work through when you find yourself in difficult situations such as these. Use these questions to help you consider all of the sides of the dilemma and the ethical consequences of what you are considering to do or not do.

1.    What are the potential consequences or outcomes of this  action or decision?

2.    Who will benefit?  How and to what extent?

3.    Who might suffer? How and to what extent?

4.    What is my motivation personally for doing this?

5.    What is my motivation for my business or employer for doing this?

6.    Is it legal? Or, might there be legal consequences?

7.    Would I like to see this on the front page of the newspaper or on the six o’clock television news?

8.    Will this increase or decrease my respect for myself?

9.    Will this increase or decrease the respect others feel for me?

10. Does his feel right in my body? Does it cause my stomach to tie in knots? Am I losing sleep over it? Do I have clammy hands? Tension headaches? Other physical symptoms that indicate that this doesn’t feel right to me.

11. Does this decision support or damage our business’s culture and values? Would I want this done or said to me? Would I want to be treated this way by another person or by another business?

12. If I told this to the most ethical person I know, what would he or she advise me to do? Would my mentor or hero approve?

For more information about our personal and professional development products, programs, and coaching services, please visit our website at www.bluepencilinstitute.com. — Dr. Laura Hills, President, Blue Pencil Institute

Don’t Be a Time Bandit: A Four-Rule Ethics Tune Up for Employees

4 Replies

ethicsMost people agree that it’s unethical to steal goods, equipment, funds, or information from an employer. Most also agree that it’s unethical blame others for our mistakes, to lie, or to belittle or bully others. These are ethical “givens” that are part of the deal anyone makes when agreeing to work for an employer.

However, employee time is often a gray area. Many employees use work time to do things other than their work. But is that the right thing to do? To begin, consider carefully what it means when an organization agrees to employ you. Your employer pays you a specified salary or hourly wage and perhaps some benefits for your work. In exchange, the assumption is that you’re working the hours you’re scheduled to work. The overarching agreement between you and your employer is therefore that work time is work time. That means that the time you’re scheduled for work is under the control of your employer. It’s not time for you to use for other activities.

I believe that the misuse of work time is a pervasive and subtle form of theft that shortchanges an employer and chips away at an employee’s integrity. To help, I recommend that employees ensure that they’re working the hours they’re supposed to and have agreed work and giving their employers an honest day’s work by following by these four basic rules:

1. Be prompt. Arrive on time, be ready to work, and work all of the hours you’re scheduled to work. Sounds simple, right? However, many employees steal time at the beginning and end of the workday. Imagine that your regularly-scheduled work hours are between 8:00 a.m. and 5:00 p.m. Now imagine that you clock in at 8:15 a.m. every morning and leave at 4:35 p.m. Missing these 40 minutes of work time each day for a month adds up to a total of 13 hours of lost work time. Over the course of a year, that 40 minutes per day adds up to 156 hours of missed work – the equivalent of nearly four weeks! So, an employee who misses 40 minutes of work each day is essentially taking an extra one-month paid vacation each year. Don’t let this happen to you. Come to work early or on time and don’t ask to leave early or try to slip out unnoticed. Then, if circumstances occur so that you don’t work all of your scheduled hours, don’t exaggerate or lie about your work hours on your time sheet. Fill in only the hours you’ve been present and working. Offer to make up the missed time or take less pay – that’s what’s fair and right.

2. Don’t take unsanctioned breaks. Your employer may allow you to take a 15-minute break mid-morning and mid-afternoon and a 30- or 60-minute lunch break. Don’t stretch these times or take more breaks than you’ve agreed to take. If you do, you’ll be shortchanging your employer of the hours you’ve agreed to work.

3. Conduct your personal business outside of your work hours. Employees are stealing time when they use work time to make personal phone calls, check personal emails, tweet, text their friends, go on their personal Facebook pages, shop online, play games, run errands, socialize, or engage in study, a side business, or other activities that aren’t within the scope of their jobs. Unless clearly specified as exceptions, your employer expects your time and your attention to work matters during work hours.

4. Be industrious. Your employer shouldn’t expect you to kill yourself working but does expect you to work at a reasonable pace to complete your work. An employee with integrity doesn’t goof off and isn’t lazy at work. — Dr. Laura Hills, President, Blue Pencil Institute, www.bluepencilinstitute.com

Author’s Note: This blog post is written for employees. Business owners and managers may want to share this post with their employees or make this post the topic of a staff meeting or one-on-one meetings with their employees.

Readers interested in learning more about managing their time may enjoy Blue Pencil Institute’s 25 Top Time Management Tips. On Pinterest: http://pinterest.com/drlaurahills/25-time-management-tips/