HRS 103: EVALUATING STAFF PERFORMANCE AND MANAGING THE POOR PERFORMER: Do the people you manage know precisely what kind of job performance you expect of them? Do they know with certainty and confidence where and how they need to improve? Do they truly earn their salary raises through job performance? In this nuts and bolts program, you will learn how to conduct meaningful performance and salary reviews that are fair, motivating, and accurate. You will also gain new tools for managing poor-performance and marginal employees, including those who are experiencing difficult personal problems.