HRS 102: HANDLING STAFF CHALLENGES, CONFLICTS, AND CURVE BALLS: Managing the people in the workplace is the single most exasperating, difficult, and disheartening challenge many career professionals face. This workshop explores three of the most common staff challenges – unprofessional conduct, inefficiency, and staff conflicts. It provides practical tactics the savvy career professional can use both to avoid problems with and among staff members and to handle the problems that inevitably do occur. Participants will take part in a series of guided hands-on exercises to apply the lessons of this program to real-life challenges they face when managing their own staffs. Come learn the best no-nonsense, how-to-do-it techniques for fielding with grace and control the diabolical curve balls your staff is most likely to throw your way.