“Communicating well is a lot like being a good ditch digger. No one is good at it without putting some muscle into it.” So said Dr. Laura Hills to participants in her essential communication audio conference on May 17.
May 17, 2012:
“They’ll eat out of your hand if you know what to feed them.” That’s what Blue Pencil Institute president Dr. Laura Hills told medical practice managers today during a Greenbranch Publishing audio conference on communication skills.
The 90-minute program provided participants with instruction on six essential communication skills that Dr. Hills believes give highly successful medical practice professionals their edge. Dr. Hills began the program by sharing her original concept of a communication virtuoso. She then described the essential skills medical practice professionals need in listening, speaking, reading, writing, body language, and digital and visual communication. As a bonus, Dr. Hills included for participants a free checklist she created of words to avoid in everyday medical practice speech.
Says Dr. Hills, “No matter where you are starting and no matter what your strengths and weaknesses as a communicator, you can learn to be a more engaging, productive, and effective professional communicator.” Adds Dr. Hills, “You can learn to get people to eat out of your professional hand, so to speak, simply by feeding them a steady diet of excellent communication.”
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